THE CHALLENGE: Identifying and Mitigating Opioid Misuse

Opioid addiction and misuse, including prescription pain relievers, heroin, fentanyl and other synthetic opioids, is a devastating crisis that affects public health and national welfare. Every day, more than 130 people die from opioid overdoses, according to the National Institute on Drug Abuse (NIDA). The Centers for Disease Control and Prevention (CDC) estimates that the misuse of prescription opioids alone costs the United States $78.5 billion a year from healthcare expenses, lost productivity, addiction treatment, and criminal justice involvement.

Drug overdose data tend to have a one-to two-year lag due to a variety of factors including variations in methods for recording death, delays in toxicology analysis and death certification. As a result, government agencies are facing challenges in monitoring drug overdoses, identifying overdose clusters, and providing timely and targeted responses to emergent threats.

The U.S. Department of Health and Human Services (HHS) declared a public health emergency in 2017 and called for more timely data to help state and local authorities track developments and respond in real time.

substance abuse challenge


Radiance is a deep-web listening tool that uses machine learning and artificial intelligence to assess and prioritize risk.

Radiance scours publicly available data across the entire Internet, correlating names entered into the system with content related to 25 different risk factors, known as Behavioral Affinity Models  (BAMs), and cross-referenced with more than 1 million queries into Lumina’s proprietary databases of risk.

Searches provide near-instant results, delivering meaningful, actionable intelligence to identify and prevent risk.


The S4 app is a crowd-sourced, mobile application that allows users to confidentially report concerns in real time. 13% of the tips that have come into Lumina’s S4 platform have been related to drug misuse.

THE SOLUTION: Early Identification and Intervention through AI and Machine Learning

Radiance and S4 work in combination to help with early identification and intervention for opioid misuse.

Radiance’s drug and illegal substance BAM includes more than 2,100 terms. Radiance performs more than 42,560 searches across the entire web, correlating names with these terms and cross-referencing over 1 million queries into Lumina’s proprietary databases of risk. A manual web search of this magnitude would take just over 709 hours – or nearly 18 weeks – for one person to complete. Radiance, pulls all applicable content into a comprehensive report. The results are prioritized, making it easy to further analyze the findings and determine potential risk. The system allows for continuous monitoring and evaluation, mapping previous results against results from more recent queries.

S4 app can be configured as a workplace tool, allowing employees to submit information related to potential drug misuse behaviors exhibited by coworkers. A centralized management portal allows clients to access real-time threats to geo-fenced facility locations.

substance abuse solution