The CHALLENGE: Verifying and Authenticating Customer Information to Prevent Financial Crime

Global regulators fined financial institutions $26 billion for anti-money laundering (AML) and know your customer (KYC) violations between 2008 and 2018. Institutions in the U.S. account for 44% of those fines, and 91% of the total value $23.52 billion.

Costs related to AML/KYC compliance are equally illuminating, with approximately $25 billion spent annually by financial services firms. While that number is staggering on its own, data indicate that the smallest institutions are the hardest hit. Firms with $10 billion in total assets paid a total of $12.3 billion in AML costs and those with more than $10 billion in assets spent $13 billion.

Despite the large sums of money spent to stay compliant and avoid penalties and fines, firms still face significant challenges when it comes to verifying and authenticating customer information. Those charged with regulatory compliance cite politically exposed person (PEP) checks, negative news checks, watch list scans and increased search of public records as standard measures for mitigating AML risk. At the same time, they note the need for those reviews to be content-deep and rich and grounded in accurate and well-structured data. However, an astounding 67% reported that their primary means of gathering AML data was dialogue between a potential customer and an employee and 42% said they only reassess customer profiles on an as-needed basis.

With between $800 billion and $2 trillion laundered every year, finding new technologies and data sources to make AML/KYC compliance more efficient, more accurate and more actionable is critical.

financial challenge


Radiance is a deep-web listening tool that uses machine learning and artificial intelligence to assess and prioritize risk.

Radiance scours publicly available data across the entire Internet, correlating names entered into the system with content related to 25 different risk factors, known as Behavioral Affinity Models (BAMs), and cross-referenced with more than 1 million queries into Lumina’s proprietary databases of risk.

Searches provide near-instant results, delivering meaningful, actionable intelligence to identify and prevent risk.


The S4 app is a crowd-sourced, mobile application that allows users to confidentially report concerns in real time.

THE SOLUTION: Making Customer Due Diligence More Substantive and Streamlined with AI

The open web is a powerful source for information related to PEP, negative news, watch lists, and public records. But with 2.5 quintillion bytes of data added to the web every day, financial institutions need technology that can ingest, filter, and prioritize massive amounts of data. Radiance is designed for that purpose.

Radiance’s financial services bundle include more than 8,250 terms. The platform conducts more than 165,000 searches across all publicly available data on the web, correlating names with these terms and cross-referencing over 1 million queries into Lumina’s proprietary databases of risk. Radiance pulls all applicable content into a comprehensive report. The results are prioritized, making it easy to further analyze the findings and determine potential risk. A manual web search of this magnitude would take one person almost 1 1/2 years to complete.

S4 app can be configured as a workplace tool, allowing employees to submit information related to potential areas of concern. A centralized management portal allows clients to access real-time threats to geo-fenced facility locations.

financial solutions